As a facility manager, you have been working harder and smarter during the novel coronavirus pandemic to reduce the spread of pathogens and ensure the health and safety of building guests and employees. With coronavirus an ongoing concern, and cold and flu season around the corner, organizations are facing increased pressure to demonstrate the thoroughness of their cleaning procedures. To help highlight your high standards for cleaning and disinfecting and the great work your teams are doing, you can consider various methods for communicating the success of your cleaning process.
Highlighting your Cleaning Efforts
By now, your facility undoubtedly has a sound process outlined for cleaning and disinfecting. You’ve also likely invested considerable time and effort to train and retrain your employees as you gather new information during the pandemic. Facility occupants will want assurance that your cleaning and disinfecting efforts are effective.
Consider the following strategies for communicating your commitment to cleanliness:
- Explain product efficacy – check the product label to confirm your cleaner is effective at removing biofilms that interfere with pathogen removal. Your disinfectant should have demonstrated efficacy against norovirus, human coronavirus and other viruses more resilient to disinfection, and be affective against 99.999% of bacteria. Some facilities opt to create cleaner and disinfectant with an on-site generation system to avoid supply disruptions. To communicate efficacy to your customers, post signage throughout your facility promoting the use of products proven effective against pathogens of concern.
- Provide proof of disinfection – take a close look at surfaces immediately after cleaning and disinfecting and note whether the natural appearance of the surface has returned. This indicates that soils and residues have been removed. Some facilities opt for on-site generation of electrochemically activated (ECA) solutions, as they are made from just three pure ingredients – water, salt and electricity – and thus do not leave residues or damage surfaces. Clean while patrons are present to showcase your dedication to regular cleaning and disinfecting.
- Combat the misconception about the ‘smell of clean’ – smell is closely tied to the perception of cleanliness. While the absence of malodors is crucial, people often assume that in order to be clean, a facility must smell like cleaning chemicals. However, strongly scented cleaning chemicals can contain toxic ingredients, may irritate those with sensitivities and can leave a residue. Choose a cleaner and disinfectant that removes odor-causing bacteria and fungi without adding fragrance to the air. Communicate to your customers that unscented solutions are preferable and better for the health of cleaning professionals and visitors.
- Train employees to communicate with patrons – increased interest in how facilities are cleaning and the implementation of previously unfamiliar cleaning procedures or solutions, like electrostatic sprayers, may result in questions from patrons. Conduct training so employees know the correct answers to potential questions and best practices for communicating in a friendly manner. When employees are confident in their communication skills, they may feel empowered to respond to patrons, which will give visitors peace of mind about the facility’s approach to cleaning and disinfecting.
- Validate results – facilities can use adenosine triphosphate (ATP) testing to validate their clean. This involves swabbing surfaces post-disinfection and using a portable handheld luminometer to quantify the total amount of ATP, which indicates the amount of organic matter left on the surface. A low enough amount of ATP can validate disinfecting efficacy. Facility managers can also use a fluorescent marker, preferably one with gel, per the CDC’s Mark high-tough surfaces like doorknobs, counters and light switches, and use a black light to see whether any markings remain, indicating the surface was not cleaned.
Boosting Confidence in Cleaning
Your facility is working around the clock to maintain cleanliness, and occupants can quickly see and smell whether your efforts meet their expectations. By demonstrating the effectiveness of cleaning procedures, you can show patrons that the facility is thoroughly cleaning to remove soils, residues and biofilms, and disinfecting to kill bacteria and inactivate viruses. During these unsettling times, you can differentiate your organization by giving visitors and workers greater peace of mind about cleanliness.
The PathoSans on-site generation system offers many benefits to your facility, including efficacy and environmental responsibility. Learn more here.